Management Consulting

Our Definition: 

Offer precise, data-driven, systematic guidance on improving the team, direction, processes, core artifacts, and internal structure of an information technology organization that is looking for higher productivity, better quality, and clearer vision.

Highlighted Successes: 
  • helped a client with 700,000+ customers reduce the error rate of their main customer service site by over 90%
  • introduced lightweight, disciplined processes to help a client's software development team reverse years of product decay, and thereby regain the confidence of large customers of the client (including Intel, AMD, and other large companies)
  • instituted new policies and procedures for improving teamwork and career development at one client's software engineering department, resulting in drastically higher morale and productivity, with a corresponding drop in employee turnover

“ We help our clients rebuild themselves better. ”

Projects We Have Completed: 
  • introduce executive-level management to different methodologies used for software development
  • develop complex, cross-departmental processes for developing technical projects within an organization
  • develop processes and supporting documentation for design and deployment of software applications
  • suggest new organizational structures to increase the productivity and quality of technical organizations
  • assist and lead technical projects in different stages, from requirements to release
  • introduce formal change management processes to support controlled growth and development of technical products
  • help prepare and evaluate a large organization's information technlogy department's strategic mission, vision, and objectives
  • introduce and implement formal quality assurance programs for technical teams
  • introduce disciplined methods for improving software development at the level of the individual (the Personal Software Process from Carnegie Mellon University)
  • institute goal-based performance evaluations with active participation of employees and managers
  • prepare process and supporting documentation for performing employee assessments
Project Sites: 
  • Imam Saud Islamic University, 2002-2006
  • Irvine Optical Company, 1997-1998
  • King Fahad Medical City, 2009-2011
  • King Faisal Specialist Hospital and Research Center, 2009-2011
  • Rare Medium, 1998-1999
  • Saudi Telecommunications Company, 2008-2009